Pacific Sales Kitchen & Home

Contacts

Address:
240 Walnut Street, Redwood City, CA 94063
Get directions

Website:
pacificsales.com

Phone number:
+1 650-381-7199

Categories:
Establishment   General contractor   Home goods store   Furniture store  

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Reviews about Pacific Sales Kitchen & Home

• Lisa Gonsalves

  Aug, 25 2018
  ★ ☆ ☆ ☆ ☆
  We bought a brand new Fisher Paykel dishdrawer that was defective. I called the store and they told me they would get a technician to call me back and even placed an escalation on it. No phone call back after two full days. I called the person who sold us the product and he told me to call Fisher Paykel directly. Basically I have been waiting around for two days for someone to call me back when all along I could have called Fisher Paykel. When I called to complain the woman at Pacific sales told me it is protocol to use their service first (Geek Squad) before contacting the manufacturer directly. The man who sold us the product told me I could have called Fisher Paykel initially. If I was advised of this right away I would have my dish washer fixed by now! Their "so called protocol" only inconvenienced me more! Anyway, bad experience all the way around with buying a very expensive defective product coupled with poor customer service!

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